Time to make the switch
Improve Studio had been using Glofox as their booking system for a while. It worked - to some extent. But there were too many little things that made everyday life a hassle. The biggest challenge? The lack of Danish support and the feeling that you were just another customer in the queue.
So the team started looking around for a system that better suited their needs. And that's where Booking Board came into play.
What made the difference
Booking Board quickly stood out. Not only because the system could do it all - but because it also felt well thought out and adapted to the everyday life in a Danish gym.
"The product has not only met, but exceeded my expectations. A particular highlight of this solution is the membership app, which has been instrumental in engaging our members."
What made Improve Studio take the leap was the following:
Danish support - so you can get help when you need it, without language barriers.
A membership app that works - and that members actually use.
Everything works together - app, dashboard, store, door system and PT integration work seamlessly.
"The seamless integration between the app, dashboard, PT integration, store and door system made it an obvious choice over our previous system."
The transition - hassle-free
The switch from Glofox to Booking Board was done quickly and without all the technical mess that one might otherwise fear. The support was there every step of the way, and it showed.
Support with profits
One of the things that has made the biggest impression is the service. Not just quick answers, but real solutions - and a sense of being taken seriously.
"The customer service I have received is top notch and clearly reflects the company's commitment to customer satisfaction."
The result
Since the switch, Improve Studio has an everyday life where the system works with them, not against them. Members use the app, the doors open as they should, and there is the energy to focus on training rather than technique.
In a nutshell
For Improve Studio, Booking Board hasn't just been a new system - it's been a new way of doing business. And most importantly: They feel in safe hands.
