Privacy policy

1. Introduction

Booking Board ("Booking Board", "we", "us" or "our") is committed to protecting the privacy, confidentiality, and integrity of our customers, suppliers, business partners, and employees’ information, including personal information.

We are strongly committed to protecting personal data and work continuously to ensure ongoing compliance with data protection legislation, including the Data Protection Regulation.

For this Policy, we use the term ‘personal data’ broadly, meaning information related to an identified natural person or that could reasonably be used (by itself or in combination with other data reasonably available) to identify a natural person.

Through this Privacy Policy, we aim to inform you about the types of personal data we collect from users, the purposes for which we use the data, and the ways in which the data is handled. We also aim to satisfy the obligation of transparency under the EU General Data Protection Regulation 2016/679 (‘GDPR‘) and national laws implementing GDPR.

We will ensure that the information you submit to us, or which we collect, via various channels (including our website, through written correspondence (including email), or through any of our offices or websites globally) is only used for the purposes intended.

When Booking Board, in connection with the provision of our services, processes personal data from our customers’ users/clients, the processing in these cases will take place according to our customers’ instructions and on behalf of the customer.

In these cases, Booking Board will act as the data processor. In these situations, we ensure that we enter into a written Data Processor Agreement with our customer. The agreement contains instructions and terms for Booking Board’s processing of personal data.

2. Our Processing Activities

The collected personal information varies depending on the instructions we are given and will therefore depend upon the nature of the services provided. We may collect or obtain information that includes:

• Contact details (e.g., name, address, email, telephone number, which may include third-party emergency contact information)
• Personal details (e.g., date of birth, nationality)
• Financial and transaction data (e.g., purchase history, account information, billing information, credit card information, etc.)
• Other service-related data (e.g., customer requests, statistics, etc.)
• Geolocation data (e.g., geolocation data sent via a mobile device)
• Online identifiers (e.g., IP address, device IDs, etc.)
• Cookie-related data as described below

Our website uses cookies to improve your experience when navigating the website. Some cookies are necessary for basic usage and are stored within your browser.

Other cookies are third-party cookies that help us analyze and understand how you use our website. These cookies will be stored in your browser only with your consent. You have the option to opt out of these cookies, but opting out may affect your browsing experience and some functionalities may not work correctly.

3. Security

Information security is a high priority at Booking Board. We work diligently and continuously with information security and base this work on internationally recognized security standards.

We have implemented security measures to ensure the protection of customer information, personal information, and other confidential information. We regularly conduct internal follow-ups on the adequacy and compliance of policies and measures.

4. Your Rights as a User

As a registrant, you have certain rights under GDPR legislation. If you are a member of a facility using the Booking Board software, you must first contact your supplier to gain insight into what personal information your supplier, and thereby Booking Board, processes about you—just as you can have any incorrect or incomplete personal information corrected.

If you want your personal data:

• Deleted
• Requesting your supplier or Booking Board to stop the processing of data
• Exercise your right to data portability
• Objecting to your supplier or Booking Board’s processing of your personal data

Please contact your supplier directly.

5. Changes to This Privacy Policy

We recognize that transparency is an ongoing responsibility. We will therefore regularly review and update this data protection policy.

The data protection policy was last updated on November 19th, 2024.

6. Contact

The data processor is Booking Board. If you wish to exercise your rights as described above, or if you have any questions about our processing of your personal data or this data protection policy, please contact your supplier directly.

7. Complaint

If you wish to complain about our processing of personal data, please send an email with the details of your complaint to info@bookingboard.io.

You also have the right to complain to the Data Protection Agency regarding your rights and about your center’s or Booking Board’s processing of your personal data.

For further information on how to complain to the Swedish Data Protection Agency, please refer to the Swedish Data Protection Agency’s website https://www.imy.se/.

For further information on how to complain to the Danish Data Protection Agency, please refer to the Danish Data Protection Agency’s website www.datatilsynet.dk.